Terms and Conditions
Melitini ("Restaurant") welcomes you and appreciates your patronage. To ensure a seamless and enjoyable dining experience for all our guests, please review the following terms and conditions:
Reservations
• Reservations are highly recommended, particularly during peak season. Reservations can be made online at www.melitinioia.com.
• Necessary condition to secure your reservation is a deposit (€10 or €15 per person), which will be deducted from the final bill.
• We hold tables for 15 minutes past the reservation time. If you anticipate a delay, kindly call to inform us.
• For parties, larger than 12 people, is necessary to send us an email.
Minimum Spend
• The minimum charge per person is €30.
Payment Methods
• We accept major credit cards, debit cards and cash (Euros only).
• Splitting bills is available upon request.
Pricing
• All menu prices are listed in Euros and are inclusive of Value-Added Tax (VAT).
• Menu prices are subject to change without prior notice.
Cancellation Policy
• We understand unforeseen circumstances may arise. Should you need to cancel your reservation, kindly notify us at least 3 days in advance to avoid a cancellation fee.
Dress Code
• We maintain a smart casual dress code. Swimwear and beachwear are not permitted in the dining area.
Smoking Policy
• Smoking is strictly prohibited within the Restaurant. Designated smoking areas are available outdoors.
Children
• Children are welcome! Highchairs can be provided upon request.
• We kindly ask that you supervise your children at all times to ensure the safety and comfort of all guests.
Food Allergies
• Please inform your server of any food allergies you or your guests may have. While we strive to accommodate dietary restrictions, a completely allergen-free environment cannot be guaranteed.
Lost and Found
• The Restaurant assumes no responsibility for lost or stolen personal belongings. Found items will be held for a limited time.
Feedback
• We value your feedback! Please share your thoughts about your dining experience by speaking to a manager or leaving a review online.
Thank you for choosing Melitini! We look forward to exceeding your expectations.
Disclaimer
• The Restaurant reserves the right to refuse service to anyone who violates these terms and conditions or whose behavior disrupts the enjoyment of other guests.
Please Note: This is a sample terms and conditions text and may need to be adapted to your specific restaurant's policies and offerings.
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.